WHO WE ARE
VMPowered, established as a premier Business Process Outsourcing (BPO) company, strategically positions its headquarters within the rapidly aadvancing economy of Laguna, Philippines. This province offers an exceptional opportunity for growth, with access to affordable labor and facilities. Specializing in contact center services such as Inbound and Outbound Customer Service, Virtual Assistance, AI, Sales, Appointment Setting, Timeshare, Travel Assistance, and beyond. We commenced our journey in 2021 with dedicated team of 10 professionals. In a mere two months, our workforce expanded exponentially and surpassed 200 members.
Striving for industry leadership, we provided exceptional outsourcing solutions driven by our strong Quality Management System (QMS). With well-established departments in Human Resource, Administration, Operations, Finance, Procurement, and IT, our guaranteeing reliability and efficiency for cost reduction and business expansion.
OUR VISION, MISSION AND VALUES
OUR VISION
To be the most effective BPO company, supporting businesses with cost-efficient and high-quality services, ensuring our client’s success.
OUR MISSION
Our goal is to provide total customer satisfaction through the continuous development of our people and improvement of our services and internal processes
CORPORATE VALUES
Our core values are the guiding principles of the work we do every day. We push ourselves to be accountable to these values and challenge others to make sure they are met.
As a business, the pillars of our work are defined by:
Commitment
Excellence - We're committed to effective performance in a given job. Responsible, dependable, honest and ethical
Excellence
Excellence - We develop and strengthen our management systems and processes to improve our performance and create more value
Partnership
Partnership - We promote team member growth and happiness
