ABOUT US
VMPowered, established as a premier Business Process Outsourcing (BPO) company, strategically positions its headquarters within the rapidly advancing economy of Laguna, Philippines. This province offers an exceptional opportunity for growth, with access to affordable labor and facilities. Specializing in contact center services such as Inbound and Outbound Customer Service, Virtual Assistance, AI, Sales, Appointment Setting, Hotel Reservation, Digital Marketing and beyond. We commenced our journey in June 2021 with a dedicated team of 10 Professionals. In a mere two months, our workforce expanded exponentially and surpassed 200 members.
Striving for industry leadership, we provide exceptional outsourcing solutions driven by our strong Quality Manager System (QMS). With well-established departments in Human Resource, Administration, Operations, Finance, Procurement and IT, our services span a broad spectrum, guaranteeing reliability and efficiency for cost reduction and business expansion.
WHY CHOOSE US
VMPowered continues to innovate in providing a wide range of appropriate solutions based on clients’ needs. From identifying challenges to delivering real-time support.
We Are The Best BPO Service For Your Business
Flexibility
VMPowered is currently operating from Monday to Sundays. The admin office is open from Monday to Saturday from 9 am to 7 pm while the operations sites are operating from Monday to Sundays from 9 pm to 3 pm (18 hours) depending on client requested schedule. Succeeding floors of the office are also hotel rooms that are converted to management rooms and sleeping quarters so the management team can support the operations 24/7.
Business Continuity
The offices and other facilities are secured with long term lease contracts (1 to 3 years) to secure the continuity of the business.
Facilities
We provide clean and well-maintained facilities, designed to ensure comfort and convenience for all our visitors. Our focus is on creating a welcoming and efficient environment that meets your needs
Work from home
We offer flexible work-from-home options, allowing you to maintain productivity and work comfortably from the convenience of your own space. Our goal is to support a healthy work-life balance while ensuring seamless communication and collaboration
Workforce Assurance
To assure the smooth flow of operations we have the following facilities and resources.
o More than enough pool of agents and applicants to secure manpower including buffers.
o Stable and secured Internet from multiple corporate lines from different Internet Service Providers to ensure stability and non-disruption of work.
o Secured, Fast and Reliable Network Setup using gigabit network
o Power backup – Our facility is equipped with industrial standard power backup equipment, ensuring continuous supply.
Professional Staff
Creating a high-performance workforce is essential to achieving success and long-term sustainability in business. That’s why we are committed in building the best teams and helping each employee unleash their greatest potential.
HOW WE WORK
We Communicate To Get Your Business To The Next Level
- We Are Leading in BPO Service
- Guidance From Our Expert Staff
- Solutions For Small & Large Business
- Learn From Customer Feedback